Customer Service Advisor

Pinnacle Group are looking to recruit a skilled Customer Services Advisor to join our Homes Team based in Speke. In this role, your responsibilities will include handling inbound and outbound calls , providing assistance to customers complaints and/or queries and ensuring accurate diagnosis of repairs. You will ensure all related repairs are diagnosed, recorded accurately and updated where appropriate within the available IT systems. Pinnacle Service Families manages 49,000 military family home…