Customer and Warranty Support Lead

This position leads Customer Support, Warranty and product samples activities; this includes troubleshooting product issues and post-sales warranty repairs both remotely and at client sites. The role Supervises the Support Administrator and Samples Coordinator. To be successful in this role, you will must have strong customer-facing skills, knowledge of electronics, installation, repair skillet, and the ability to effectively lead others. This role is required to travel to client sites for trou…