CSR Client Advisory Associate

AO Globe Life is hiring a CSR Client Advisory Associate for a fully remote position based in the United States. This entry‑level role is ideal for recent graduates seeking a mission‑driven career with strong earning potential.

Key Responsibilities

• Engage virtually with families and individuals who have expressed interest in benefit programs.
• Explain program options, eligibility criteria, and enrollment steps clearly and compassionately.
• Answer questions, resolve concerns, and guide clients through the decision‑making process.
• Maintain accurate records of client interactions in the CRM system.
• Collaborate with internal teams to ensure consistent, high‑quality service.

Required Qualifications

• Recent college graduate (any discipline) with strong communication skills.
• Comfortable using video conferencing and digital communication tools.
• Excellent listening, problem‑solving, and interpersonal abilities.
• Ability to work independently in a remote environment while meeting performance metrics.
• Basic computer proficiency (Microsoft Office, CRM platforms).

What We Offer

• Competitive annual salary of $101,330.73.
• Fully remote work setup with flexible scheduling.
• Mission‑driven culture focused on helping families understand their benefit options.
• Opportunities for professional growth and career advancement.

How to Apply

Submit your resume and a brief cover letter highlighting your interest in client advisory work and remote collaboration.

Frequently Asked Questions

Is this position fully remote?

Yes, the CSR Client Advisory Associate role is 100% remote and can be performed from anywhere in the United States.

What is the salary for this role?

The annual base salary is $101,330.73.

Do I need prior experience in client services?

No prior experience is required; the role is designed for recent college graduates with strong communication skills.