CRM Operations Coordinator

Job Summary

IntelliPro Group Inc. is seeking a CRM Operations Coordinator in New York City, New York. This hybrid role supports end‑to‑end CRM and promotion execution for a 12‑month contract, offering a competitive rate of $130,669.19 per year.

Key Responsibilities

• Manage the full lifecycle of CRM campaigns, from data segmentation and content creation to launch and post‑campaign analysis.
• Coordinate cross‑functional teams—including Marketing, Sales, and IT—to ensure seamless promotion execution and data integrity.
• Monitor, troubleshoot, and optimize CRM workflows, ensuring compliance with privacy regulations and company standards.
• Generate performance reports and actionable insights to drive continuous improvement.
• Maintain documentation of processes, SOPs, and campaign assets for knowledge sharing.

Required Qualifications

• 2+ years of experience in CRM, marketing operations, or growth operations.
• Proficiency with CRM platforms (e.g., Salesforce, HubSpot) and marketing automation tools.
• Strong analytical skills with ability to interpret data and present findings.
• Excellent communication and project‑management abilities.
• Detail‑oriented, able to work independently in a hybrid schedule (remote Mon‑Fri, office Tues/Thu/Wed).

Preferred Skills

• Experience with SQL or data‑query languages.
• Knowledge of GDPR, CCPA, and other data‑privacy regulations.
• Familiarity with A/B testing and multivariate testing methodologies.

Compensation & Benefits

Annual salary: $130,669.19 (equivalent to $43/hr on W‑2). 12‑month contract with potential for extension.

Location & Work Style

Hybrid role based in New York City, NY. Remote work Monday‑Friday with office attendance on Tuesday, Wednesday, and Thursday.

Frequently Asked Questions

What is the primary focus of the CRM Operations Coordinator role?

The role centers on end‑to‑end execution of CRM campaigns and promotions, ensuring data accuracy, cross‑team coordination, and performance reporting.

Is this position fully remote or hybrid?

It is a hybrid role: remote work Monday‑Friday, with office attendance required on Tuesday, Wednesday, and Thursday.

What is the contract length and salary?

The contract is for 12 months with an annual salary of $130,669.19 (equivalent to $43 per hour on a W‑2).