Client Services Coordinator

Job Summary

Z Suite LLC is seeking a Client Services Coordinator in Minneapolis, Hennepin County, US. This full‑time role supports virtual event clients, ensuring smooth delivery and exceptional service.

Key Responsibilities

• Act as the primary point of contact for assigned corporate clients throughout the event lifecycle.
• Coordinate event logistics, including platform setup, speaker briefings, and post‑event reporting.
• Collaborate with sales, production, and technical teams to meet client specifications and deadlines.
• Resolve client inquiries and issues promptly, maintaining high satisfaction scores.
• Track project milestones in the internal CRM and provide regular status updates.
• Assist in the creation of client-facing materials such as agendas, invitations, and follow‑up surveys.
• Identify opportunities for upselling additional services and relay feedback to product development.

Qualifications

• Associate’s degree or higher; Business Administration or Communications preferred.
• 2+ years of experience in client services, account coordination, or event support.
• Strong written and verbal communication skills.
• Proficiency with virtual event platforms, Google Workspace, and CRM systems.
• Excellent organizational abilities and attention to detail.
• Ability to multitask in a fast‑paced, remote‑friendly environment.

Compensation & Benefits

Salary: $43,642.82 per year (fixed). Benefits include health insurance, paid time off, and professional development opportunities.

How to Apply

Submit your resume and a brief cover letter outlining your relevant experience through the Z Suite LLC careers portal.

Frequently Asked Questions

What does a Client Services Coordinator do at Z Suite LLC?

You will be the main liaison for corporate clients, managing event logistics, communication, and issue resolution to deliver seamless virtual experiences.

What experience is required for this role?

At least two years in client services, account coordination, or event support, with strong communication and organizational skills.

Is the salary negotiable?

The position offers a fixed annual salary of $43,642.82, plus standard benefits.