Claims Representative Total Loss

Join Sentry Insurance as a Claims Representative Total Loss in Davenport, Scott County, US, handling personal auto claims across Central and Western time zones with a competitive salary of $88,685.59.

Key Responsibilities

• Investigate and settle total loss, loss‑of‑use, towing, and storage claims efficiently and accurately.
• Negotiate fair outcomes while thoroughly documenting each step of the claim process.
• Manage personal auto claims for private passenger vehicles, ranging from basic to moderate complexity.
• Collaborate with regional teams in Nashville, TN; Davenport, IA; and Stevens Point, WI under a hybrid work model.
• Maintain compliance with company policies, state regulations, and industry best practices.

Required Qualifications

• Strong knowledge of private passenger auto insurance policies and claim procedures.
• Excellent communication and negotiation skills.
• Ability to work independently and as part of a hybrid team.
• Proficiency with claims management software and Microsoft Office Suite.
• Detail‑oriented with strong analytical and problem‑solving abilities.

What We Offer

• Competitive annual salary of $88,685.59.
• Hybrid work environment with flexibility to work from office or remotely.
• Comprehensive benefits package including health, dental, vision, and retirement plans.
• Opportunities for professional development and career advancement within Sentry Insurance.

Frequently Asked Questions

What type of claims will I handle as a Total Loss Claims Representative?

You will investigate and settle total loss, loss‑of‑use, towing, and storage claims for private passenger auto policies.

Is this role fully remote or hybrid?

The position follows a hybrid work model, allowing you to work from the Davenport office or remotely, with occasional collaboration at the Nashville or Stevens Point locations.

What is the salary for this position?

The annual salary is $88,685.59, paid on a full‑time basis.