Claims Representative II – REMOTE

Ryder System is hiring a Claims Representative II to work remotely from the NY State Campus in Albany County, US. This role focuses on handling auto liability claims within Ryder’s self‑insured, self‑administered liability program.

Key Responsibilities

• Manage low to mid‑range bodily injury auto liability claims from first notice of loss through settlement.
• Evaluate coverage, interpret contracts, and determine liability under Ryder’s self‑insured program.
• Communicate effectively with claimants, medical providers, and legal representatives to gather information and negotiate settlements.
• Maintain accurate claim files, documentation, and reporting in compliance with company policies and state regulations.
• Identify and recommend process improvements to enhance claim handling efficiency.

Qualifications & Requirements

• Minimum 2 years experience handling auto liability claims, preferably within a self‑insured environment.
• Strong knowledge of coverage terms, contracts, and state auto insurance regulations.
• Excellent customer service skills and the ability to work independently.
• Commercial auto claims experience is a plus.
• Proficiency with claims management software and Microsoft Office suite.
• High school diploma or equivalent; associate degree or higher in insurance, risk management, or related field preferred.

Compensation

Salary: $73,751.88 per year (fixed).

How to Apply

Submit your resume and cover letter through the Ryder career portal. Review the Job Applicant Privacy Policy before applying.

Frequently Asked Questions

What type of claims will I handle as a Claims Representative II?

You will primarily manage low to mid‑range bodily injury auto liability claims under Ryder’s self‑insured liability program, with commercial auto as a plus.

Do I need commercial auto experience for this position?

Commercial auto experience is beneficial but not required; the core requirement is experience with auto liability claims.

Is this a fully remote position?

Yes, the role is remote, but you must be based in the NY State Campus area of Albany County, US.