Claims Representative II – REMOTE

Job Summary

Ryder System is seeking a Claims Representative II to work remotely from Cammack Village, Pulaski County, US. This role focuses on handling auto liability claims under Ryder’s self‑insured program with a competitive salary of $98,718.78.

Key Responsibilities

• Manage low to mid‑range bodily injury and property damage auto liability claims from intake through resolution.
• Interpret coverage language, policy contracts, and state regulations to determine claim validity.
• Communicate clearly and professionally with claimants, attorneys, medical providers, and internal stakeholders.
• Negotiate settlements, coordinate investigations, and prepare detailed claim reports.
• Maintain accurate claim files in the company’s claims management system.
• Identify trends and provide feedback to improve underwriting and loss control processes.

Required Qualifications

• Minimum 2 years experience handling auto liability claims, preferably in a self‑insured environment.
• Strong knowledge of commercial auto coverage, contracts, and state liability statutes.
• Excellent customer‑service orientation and self‑motivation.
• Proficient in Microsoft Office and claims management software.
• Effective written and verbal communication skills.

Preferred Experience

• Background in commercial auto claims.
• Experience with negotiation and settlement of bodily injury claims.

Frequently Asked Questions

Is this position fully remote?

Yes, the Claims Representative II role is remote, allowing you to work from anywhere within Cammack Village, Pulaski County.

What type of claims will I handle?

You will primarily handle auto liability claims, including bodily injury and property damage, under Ryder’s self‑insured program.

What experience is required?

At least 2 years of experience with auto liability claims, knowledge of coverage contracts, and strong customer‑service skills are required.