Claims Representative II – REMOTE

Job Summary

Ryder System is seeking a Claims Representative II to work remotely from Trenton, Mercer County, US. This role focuses on handling auto liability claims within Ryder’s self‑insured, self‑administered liability program.

Key Responsibilities

• Manage low to mid‑range bodily injury auto liability claims from first notice to resolution.
• Interpret coverage terms, policy contracts, and applicable state regulations.
• Communicate claim status and decisions to claimants, attorneys, and internal stakeholders.
• Coordinate medical, repair, and legal documentation to ensure timely claim closure.
• Identify and recommend process improvements to enhance claim handling efficiency.

Required Qualifications

• Experience processing auto liability claims, preferably within a self‑insured environment.
• Strong knowledge of commercial auto coverage and contract language.
• Excellent customer service skills and the ability to work independently.
• Proficiency with claims management software and Microsoft Office Suite.

Preferred Qualifications

• Background in commercial auto claims.
• Certification such as AIC (Associate in Claims) or equivalent.

Compensation

Salary: $69,270.40 annually.

How to Apply

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Frequently Asked Questions

What type of claims will I handle as a Claims Representative II?

You will manage low to mid‑range bodily injury auto liability claims, including coverage analysis and claim settlement.

Is commercial auto experience required?

Commercial auto experience is preferred but not mandatory; strong auto liability knowledge is essential.

Can I work remotely for this position?

Yes, the role is remote, allowing you to work from anywhere in the United States while being based in Trenton, Mercer County.