Claims Representative II – REMOTE

Ryder System is hiring a Claims Representative II to work remotely from Urbanización El Vedado, San Juan, US. This role focuses on managing auto liability claims under Ryder’s self‑insured program with a competitive salary of $63,783.61.

Key Responsibilities

• Process low to mid‑range bodily injury and property damage auto liability claims.
• Interpret coverage language, policy contracts, and state regulations.
• Communicate claim status and resolutions to claimants, attorneys, and internal stakeholders.
• Investigate accidents, gather evidence, and coordinate with medical providers and repair shops.
• Maintain accurate claim files in the company’s claims management system.
• Identify opportunities for claim cost reduction and risk mitigation.

Required Qualifications

• Minimum 2 years experience handling auto liability claims, preferably within a self‑insured environment.
• Strong knowledge of commercial auto coverage, contracts, and statutory limits.
• Excellent written and verbal communication skills; customer‑focused mindset.
• Self‑motivated, able to work independently in a remote setting.
• Proficiency with claims software and Microsoft Office suite.

Preferred Experience

• Background in commercial auto claims.
• Experience with litigation support and subrogation.

Compensation & Benefits

Salary: $63,783.61 annually. Ryder offers a comprehensive benefits package including health, dental, vision, 401(k) matching, and paid time off.

Frequently Asked Questions

What type of claims will I handle as a Claims Representative II?

You will primarily handle low to mid‑range bodily injury and property damage auto liability claims under Ryder’s self‑insured program.

Is prior commercial auto claims experience required?

It is not required but is considered a strong plus and will enhance your effectiveness in the role.

Can I work remotely from any location in San Juan?

Yes, the position is fully remote, but you must reside in or near Urbanización El Vedado, San Juan, US.