Claims Representative II – REMOTE

Job Summary

Ryder System is seeking a Claims Representative II to work remotely from Boise, Ada County, US. In this role you will manage low‑to‑mid range auto liability claims for Ryder’s self‑insured program, providing excellent customer service and ensuring accurate claim resolution.

Key Responsibilities

• Handle auto liability claims from initial intake through settlement, focusing on bodily injury injuries.
• Interpret coverage language and contract terms to determine claim validity.
• Communicate clearly with claimants, attorneys, medical providers, and internal stakeholders.
• Investigate accidents, gather evidence, and coordinate with law enforcement when needed.
• Maintain accurate claim files in Ryder’s claims management system.
• Identify opportunities for cost containment while protecting the company’s interests.
• Support senior claim representatives and collaborate with the commercial auto claims team as needed.

Qualifications

• Experience handling auto liability claims, preferably within a self‑insured environment.
• Strong knowledge of coverage provisions and liability contracts.
• Excellent written and verbal communication skills.
• Self‑motivated, customer‑focused and able to work independently.
• Commercial auto claims experience is a plus.
• High school diploma or GED required; associate’s or bachelor’s degree in insurance, risk management, or related field preferred.

Compensation & Benefits

Salary: $64,861.50 per year. Competitive benefits package including health, dental, vision, 401(k) and paid time off.

How to Apply

Submit your resume and cover letter through the Ryder career portal. Review the Job Applicant Privacy Policy before applying.

Frequently Asked Questions

Is this position fully remote?

Yes, the Claims Representative II role is remote, but candidates must be based in or able to work from Boise, Ada County, US.

What type of claims will I manage?

You will handle low to mid‑range auto liability claims, primarily bodily injury, under Ryder’s self‑insured liability program.

What experience is required?

Prior experience with auto liability claims and knowledge of coverage/contracts is required; commercial auto experience is a plus.