CCaaS Platform Engineer
PrudentRX — Tampa, Hillsborough County
Full-Time
Aug 31, 2026
$1,923 - $2,885/week
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About This Position
The CCaaS Platform Engineer is responsible for the technical ownership, administration, performance, and continuous optimization of Prudent Rx’s Contact Center as a Service (CCaaS) platform and Intelligent Virtual Agent (IVA) solutions, built on Five9. This role ensures a reliable, high-quality contact center experience by maintaining call flows, IVRs, routing logic, conversational AI experiences, and integrations across systems such as CRM, WFM, and QA tools. This position works closely with C…
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Job Details
Company
PrudentRX
PrudentRX
Location
Tampa, Hillsborough County
Tampa, Hillsborough County
Type
Full-Time
Full-Time
Salary
$1,923 - $2,885/week
$1,923 - $2,885/week
Posted
31/08/2026
Quick Apply
31/08/2026
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