Bilingual Loan Consultant

Job Summary

OneMain Financial is hiring a Bilingual Loan Consultant in Kennewick, Benton County, WA. This role involves helping customers secure fast, affordable financing while delivering exceptional, bilingual service.

Key Responsibilities

• Engage prospective borrowers through inbound calls, outbound outreach, and in‑person meetings.
• Assess customer needs, explain loan options, and guide applicants through the full loan process.
• Maintain compliance with all federal and state lending regulations.
• Achieve monthly sales targets and contribute to team performance.
• Provide bilingual support (English/Spanish) to ensure clear communication and a positive customer experience.
• Document interactions accurately in the CRM system.
• Participate in ongoing training and professional development programs.

Qualifications

• High school diploma or GED; college coursework preferred.
• Fluent in English and Spanish, both spoken and written.
• Strong interpersonal and communication skills.
• Proven sales or customer‑service experience, preferably in financial services.
• Ability to meet or exceed performance metrics in a fast‑paced environment.
• Basic computer proficiency and comfort using loan origination software.

Compensation & Benefits

Base salary: $52,767.84 annually, with performance‑based incentives and commission potential. Full benefits package includes health, dental, vision, 401(k) matching, paid time off, and tuition reimbursement.

Why Join OneMain Financial?

Enjoy a supportive, growth‑focused culture where hard work is recognized and career advancement is encouraged. Our loan consultants receive continuous training, mentorship, and the tools needed to succeed.

Frequently Asked Questions

What languages are required for this position?

Fluency in both English and Spanish is required to serve a diverse customer base.

What is the expected salary for the Bilingual Loan Consultant role?

The position offers a base salary of $52,767.84 per year, plus performance incentives.

Do I need prior loan experience to apply?

Prior sales or customer‑service experience is preferred, but comprehensive training is provided for new loan professionals.