Behavioral Health Care Advocate – After Hours – Remote MO

UnitedHealth Group is hiring a Behavioral Health Care Advocate for after‑hours support, working remotely from Weldon Spring, Saint Charles County, MO. This full‑time role offers a salary of $69,919.77 with premium pay for evenings, overnights, weekends and holidays.

Key Responsibilities

• Provide compassionate, evidence‑based behavioral health support to members during after‑hours periods.
• Assess member needs, triage crises, and connect individuals to appropriate care, pharmacy benefits, and community resources.
• Document interactions accurately in electronic health records and follow compliance guidelines.
• Collaborate with interdisciplinary teams, including clinicians, case managers, and technology specialists, to ensure continuity of care.
• Maintain up‑to‑date knowledge of mental health best practices, telehealth platforms, and UnitedHealth Group policies.

Required Qualifications

• High school diploma or GED; bachelor’s degree in psychology, social work, nursing or related field preferred.
• Minimum 2 years experience in behavioral health, crisis intervention, or member services.
• Strong verbal and written communication skills; ability to convey empathy and de‑escalate stressful situations.
• Proficiency with digital health tools and comfortable working in a remote environment.
• Valid US work authorization and ability to work flexible after‑hours schedules.

Preferred Skills

• Certification such as Certified Peer Support Specialist (CPSS) or Licensed Clinical Social Worker (LCSW).
• Experience with Optum’s care platforms or similar health technology systems.
• Knowledge of HIPAA regulations and data privacy standards.

Compensation & Benefits

Annual salary: $69,919.77 plus premium pay for evenings, overnights, weekends, and holidays. UnitedHealth Group offers comprehensive health, dental, vision, retirement plans, and professional development opportunities.

Frequently Asked Questions

What hours will I be working as a Behavioral Health Care Advocate?

The position covers after‑hours shifts, including evenings, overnights, weekends, and holidays, with premium pay for those times.

Do I need to be located in Weldon Spring to apply?

The role is remote, but you must be legally authorized to work in the United States and able to work from Weldon Spring, Saint Charles County, MO.

What qualifications are required for this job?

At least a high school diploma (bachelor’s degree preferred) and 2 years of behavioral health or crisis intervention experience, plus strong communication skills and a reliable internet connection.