Behavioral Health Care Advocate – After Hours – Remote MO

UnitedHealth Group is seeking a Behavioral Health Care Advocate for after‑hours support, working remotely from Sugar Creek, Jackson County, US. This full‑time role offers a salary of $69,295.17 and premium pay for evenings, overnights, weekends and holidays.

Key Responsibilities

• Provide compassionate, evidence‑based behavioral health guidance to members during after‑hours periods.
• Assess member needs, triage urgent situations, and coordinate appropriate care referrals.
• Utilize Optum’s technology platforms to document interactions, track outcomes, and ensure compliance with privacy regulations.
• Collaborate with interdisciplinary teams, including clinicians, pharmacists, and case managers, to deliver integrated care solutions.
• Deliver premium‑pay eligible support during evenings, nights, weekends and holidays.

Required Qualifications

• Bachelor’s degree in Psychology, Social Work, Nursing or a related health field.
• Minimum 2 years of experience in behavioral health, crisis intervention, or member services.
• Strong communication skills and the ability to build rapport remotely.
• Proficiency with electronic health record systems and basic computer applications.
• Eligibility to work in the United States and a reliable home office setup.

Preferred Skills

• Experience with telehealth platforms and virtual care delivery.
• Certification such as CHW, LCSW, or RN.
• Knowledge of insurance benefits and pharmacy services.

Benefits & Compensation

• Base salary of $69,295.17 annually.
• Premium pay for evenings, overnights, weekends and holidays.
• Comprehensive health, dental and vision insurance.
• 401(k) retirement plan with company match.
• Paid time off, parental leave and employee assistance programs.

Frequently Asked Questions

What hours will I be working as a Behavioral Health Care Advocate?

The position covers after‑hours shifts, including evenings, overnights, weekends and holidays, with premium pay for those times.

Do I need to be on‑site in Sugar Creek for this job?

No. This is a remote role, but you must reside in or near Sugar Creek, Jackson County, US, and have a reliable home office.

What qualifications are required?

A bachelor’s degree in a health‑related field and at least two years of behavioral health or member services experience are required.