Assistant Manager – New Berlin, WI

Assistant Manager – Storage Mart – New Berlin, WI

Join Storage Mart in New Berlin, Waukesha County as an Assistant Store Manager. This full‑time role offers a competitive hourly wage of $18.00 and a chance to grow within a fast‑moving retail environment.

Key Responsibilities

• Support the Store Manager in daily operations, including opening and closing procedures.
• Maintain the store’s standards of cleanliness, organization, and visual merchandising.
• Deliver exceptional customer service by greeting shoppers, answering questions, and resolving issues promptly.
• Train, coach, and motivate a team of associates to meet sales and performance goals.
• Monitor inventory levels, process shipments, and ensure accurate stock placement.
• Handle cash transactions, reconcile registers, and assist with budgeting tasks.
• Enforce company policies, safety protocols, and loss‑prevention measures.

Qualifications & Skills

• High school diploma or GED required; associate’s degree or retail management coursework preferred.
• 2+ years of retail or customer‑service experience, with at least one year in a supervisory role.
• Strong communication and interpersonal abilities.
• Proven problem‑solving skills and the ability to make decisions under pressure.
• Basic math aptitude for cash handling and inventory tracking.
• Flexibility to work evenings, weekends, and holidays as needed.

What We Offer

• Hourly wage of $18.00 per hour.
• Opportunities for career advancement within the Storage Mart network.
• Employee discount on storage unit rentals.
• Supportive team environment focused on the core values of Easy, Clean, Service.

Frequently Asked Questions

What are the main duties of the Assistant Manager at Storage Mart?

The Assistant Manager supports store operations, maintains cleanliness, trains staff, handles cash, manages inventory, and ensures excellent customer service.

What experience is required for this position?

At least 2 years of retail or customer‑service experience, with one year in a supervisory role, plus a high school diploma or equivalent.

What is the hourly pay for this role?

The position offers a competitive wage of $18.00 per hour.