Assistant General Manager

Job Summary

McDonald’s franchisee Dukart Management LLC is seeking an Assistant General Manager to lead daily operations at its Newark, New Castle County location. This role supports the General Manager in delivering exceptional service, maintaining brand standards, and driving profitable performance.

Key Responsibilities

• Assist the General Manager with overseeing all restaurant functions, including front‑of‑house, kitchen, and drive‑through operations.
• Ensure compliance with McDonald’s brand guidelines, food safety, and local health regulations.
• Manage employee scheduling, labor budgeting, and staffing levels to meet peak traffic demands.
• Coach, train, and develop crew members and shift supervisors to achieve high performance and career growth.
• Monitor inventory, control waste, and support ordering processes to protect margins.
• Analyze sales data, generate daily reports, and implement action plans to meet or exceed financial targets.
• Handle customer concerns promptly, ensuring a positive guest experience.
• Maintain a clean, safe, and welcoming environment for both guests and team members.

Qualifications & Requirements

• Minimum 2 years of supervisory or management experience in a fast‑service restaurant or comparable hospitality setting.
• Strong leadership, communication, and problem‑solving skills.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Proficiency with point‑of‑sale (POS) systems and basic Microsoft Office applications.
• Commitment to upholding McDonald’s standards for quality, service, and cleanliness.

Compensation & Benefits

Annual salary: $35,255.57. Competitive benefits package includes health insurance, paid time off, employee discounts, and opportunities for advancement within the Dukart Management franchise network.

Frequently Asked Questions

What are the main duties of an Assistant General Manager at this McDonald’s location?

You will support the General Manager in daily operations, staff coaching, scheduling, inventory control, guest service, and achieving sales targets.

What experience is required for this role?

At least 2 years of supervisory or management experience in a fast‑service restaurant or similar hospitality environment.

What is the salary for this position?

The annual salary is $35,255.57, plus benefits such as health insurance, paid time off, and employee discounts.