Analyst – IT Service Management

Maximus is currently seeking an Analyst – IT Service Management. This is a remote position. Essential Duties and Responsibilities: – Perform day-to-day operational activities supporting Incident, Problem, and Change Management, and other established ITSM functions in accordance with documented processes and procedures. – Assist with Change Advisory Board (CAB) activities, including meeting preparation, scheduling logistics, documentation, and follow-up tasks under the direction of ITSM leadersh…