ACCOUNT SERVICE MANAGER

Join The Hartz Mountain Corporation as an Account Service Manager, working fully remote from anywhere in the United States (including Five Points, Wake County, NC). This full‑time role offers a competitive annual salary of $122,832.44.

Key Responsibilities

• Serve as the primary point of contact for assigned retail and wholesale accounts, ensuring exceptional service and satisfaction.
• Develop and execute account plans to grow sales, increase market share, and meet revenue targets.
• Collaborate with internal teams – product development, marketing, logistics, and finance – to deliver tailored solutions.
• Analyze sales data, forecast trends, and present actionable insights to senior management.
• Negotiate contracts, pricing, and promotional agreements while maintaining profitability.
• Provide training and product education to client staff and retailers.
• Monitor inventory levels and coordinate replenishment to avoid stock‑outs.

Qualifications & Requirements

• Bachelor’s degree in Business, Marketing, or a related field (or equivalent experience).
• 5+ years of account management experience in consumer goods, preferably pet‑care or related industries.
• Proven track record of meeting or exceeding sales targets.
• Excellent communication, negotiation, and relationship‑building skills.
• Strong analytical abilities and proficiency with CRM and Microsoft Office Suite.
• Self‑motivated, able to work independently in a remote environment.
• Eligibility to work in the United States.

Benefits

• Fully remote work flexibility.
• Comprehensive health, dental, and vision insurance.
• 401(k) plan with company match.
• Paid time off and holidays.
• Employee discount on Hartz pet products.

Frequently Asked Questions

Is this position fully remote?

Yes, the Account Service Manager role is 100% remote and can be performed from any U.S. location, including Five Points, Wake County.

What is the annual salary for this role?

The position offers a fixed annual salary of $122,832.44.

What experience is required?

At least 5 years of account management experience in consumer goods, preferably within the pet‑care industry, and a proven record of meeting sales targets.