Account Manager – State Farm Agent Team Member

Join Jodi Brown – State Farm Agent as an Account Manager in Peoria, Peoria County, IL, earning a competitive $64,965.68 annual salary. This role blends customer relationship management with team support to drive agency growth.

Key Responsibilities

• Serve as the primary point of contact for assigned State Farm customers, addressing inquiries, policy changes, and claims assistance.
• Develop and nurture long‑term client relationships to increase retention and cross‑sell insurance products.
• Collaborate with the agency team to ensure seamless service delivery and meet performance targets.
• Track customer interactions in the agency’s CRM system and generate regular reports for management.
• Identify opportunities for upselling and refer prospects to licensed agents for further underwriting.
• Assist in organizing community events and marketing initiatives that promote the agency’s brand.

Required Qualifications

• High school diploma or GED; associate’s or bachelor’s degree in business, finance, or related field preferred.
• Strong communication and interpersonal skills with a customer‑focused mindset.
• Proven ability to manage multiple accounts and prioritize tasks in a fast‑paced environment.
• Basic knowledge of insurance products and willingness to obtain State Farm licensing (reimbursement provided).
• Proficiency with Microsoft Office Suite and CRM software.

Benefits & Perks

• Simple IRA with company matching
• License reimbursement for State Farm certification
• Performance‑based bonus structure
• Flexible schedule and paid time off
• Health insurance options
• Ongoing training and professional development

Frequently Asked Questions

What is the annual salary for this Account Manager position?

The position offers a fixed annual salary of $64,965.68.

Do I need a State Farm license before starting?

A license is not required upfront; the company reimburses the cost of obtaining the State Farm license.

What type of benefits are included?

Benefits include a Simple IRA, health insurance, performance bonuses, flexible schedule, paid time off, and training opportunities.