Account Manager

iTrade Pay is hiring an Account Manager in North Phoenix, Maricopa County, US. Join a fast‑growing fintech company and support local business owners with tailored payment solutions.

Key Responsibilities

• Build and maintain strong relationships with existing small‑business clients in the Phoenix area.
• Identify upsell and cross‑sell opportunities for iTrade Pay’s suite of services.
• Act as the primary point of contact, addressing client inquiries, troubleshooting issues, and ensuring satisfaction.
• Collaborate with sales, product, and operations teams to deliver seamless onboarding and ongoing support.
• Prepare regular performance reports and provide actionable insights to improve client outcomes.

Required Qualifications

• 2+ years of account management or client‑facing experience, preferably in fintech or payments.
• Excellent communication and interpersonal skills.
• Strong problem‑solving abilities and a customer‑first mindset.
• Proficiency with CRM tools and Microsoft Office Suite.
• Self‑motivated, organized, and able to work independently in a dynamic environment.

What We Offer

• Competitive salary of $43,217 per year.
• Opportunities for professional growth within a company that has been thriving in the Valley since 2004.
• Collaborative team culture in a modern North Phoenix office.

How to Apply

Submit your resume and a brief cover letter outlining your relevant experience to iTrade Pay’s hiring portal.

Frequently Asked Questions

What does an Account Manager at iTrade Pay do?

You will manage relationships with local business owners, provide support for payment services, identify growth opportunities, and ensure client satisfaction.

What qualifications are required?

At least 2 years of account management or client‑facing experience, strong communication skills, and proficiency with CRM tools.

What is the salary for this position?

The role offers a fixed annual salary of $43,217.