Account Associate I

I. Job Summary _This is a remote position and_ _does_ _not_ _require_ _regular_ _office_ _attendance._ _However,_ _candidates_ _must_ _reside_ _within_ _50_ _miles_ _of_ _the_ _Baltimore,_ _MD_ _or_ _Pittsburgh,_ _PA_ _metro_ _area._ The Account Associate I (AA) serves as a key point of contact for WM’s Small/Medium business customers. Operating as part of a team-based queue, the AA focuses on retaining and growing the team’s book of business. Through effective management of inbound call reques…