1st Line Support Engineer

Salary: £24,000 – 64,000 per year Requirements: Strong experience supporting Windows environments. In-depth knowledge of Microsoft cloud services, including Office 365, Teams, SharePoint and Power Platform. Hands-on experience resolving hardware issues involving PCs, laptops, printers and mobile devices, as well as software issues involving off-the-shelf and bespoke applications. Excellent customer service and communication skills, including the ability to manage expectations diplomatically. Ex…