What is the salary for the 1st Line Support position?

The estimated salary or compensation rate for this position is $25 - $45 / hr.

Is the 1st Line Support role remote?

Yes, this opportunity is primarily Remote, allowing you to work flexibly.

How can I apply for the 1st Line Support job?

You can apply directly on our website by clicking the Apply Now button and uploading your resume/CV.

1st Line Support

Roc Technologies — Bucklebury, Reading

Full-Time Apr 28, 2026

$27,966/year

Apply Now →

About This Position

IT Service Desk Analyst (1st Line Support) We are seeking a customer-focused IT Service Desk Analyst to be the first point of contact for IT incidents and service requests. You will log, triage, and resolve issues end to end, delivering excellent service in line with SLAs and aiming for first-contact resolution. This role suits someone who enjoys problem-solving in a fast-paced Managed Services environment and takes pride in delivering a positive customer experience. Working Hours 24x7x365 shif…

Frequently Asked Questions

How do I apply?

Click the Apply Now button to submit your application directly to the employer.

What is the salary?

The estimated compensation for this role is $27,966/year.

Is this remote?

Check the job description for location requirements.

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Job Details

Company
Roc Technologies

Location
Bucklebury, Reading

Type
Full-Time

Salary
$27,966/year

Posted
28/04/2026

Quick Apply

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