Director of Clinical Services – Remote – Lead Cutting‑Edge Telehealth Programs

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Are you a visionary clinical leader ready to transform virtual care at scale? Our award‑winning telehealth platform is seeking a remote Director of Clinical Services to drive quality, compliance, and innovation for thousands of patients nationwide.

About the Role

As the Director of Clinical Services, you will be the strategic heart of our clinical operations. Reporting directly to the Chief Medical Officer, you will design and execute clinical protocols, oversee a distributed team of clinicians, and ensure that every virtual encounter meets the highest standards of safety and effectiveness. This fully remote position empowers you to shape national health outcomes while enjoying the flexibility of a work‑from‑home environment.

Key Responsibilities

• Develop and continuously improve evidence‑based clinical pathways for tele‑medicine, behavioral health, and chronic disease management.
• Lead, mentor, and evaluate a nationwide team of physicians, nurse practitioners, therapists, and care coordinators.
• Partner with product, engineering, and data analytics teams to integrate clinical insights into platform enhancements.
• Ensure compliance with HIPAA, state licensure requirements, and emerging telehealth regulations.
• Monitor key performance indicators (KPIs) such as patient satisfaction, clinical outcomes, and provider utilization, presenting actionable reports to executive leadership.
• Drive continuous quality improvement initiatives, including peer‑review programs and clinical audits.
• Represent the company at industry conferences, webinars, and thought‑leadership panels.

Requirements

• Master’s degree in Nursing, Healthcare Administration, Public Health, or related field (PhD or DNP preferred).
• Minimum 8 years of progressive clinical leadership experience, with at least 3 years in a telehealth or remote‑care setting.
• Current, unrestricted licensure as a Registered Nurse, Physician, or Advanced Practice Provider in at least two U.S. states.
• Proven track record of managing multidisciplinary, geographically dispersed teams.
• Deep understanding of telehealth regulations, reimbursement models, and quality metrics.
• Exceptional communication skills, with the ability to translate complex clinical data into clear business insights.
• Experience with electronic health record (EHR) systems and data analytics platforms (e.g., Epic, Cerner, Tableau).
• Strong strategic mindset and comfort working in a fast‑paced, technology‑driven environment.

Salary & Compensation

Salary Range: $120,000 – $160,000 USD per year, commensurate with experience and proven impact.

In addition to base salary, the role includes an annual performance bonus, equity participation, and a comprehensive benefits package.

Benefits & Perks

• Fully remote work setup with a stipend for home office equipment.
• Flexible schedule – manage your own hours while meeting core business needs.
• Health, dental, and vision insurance with 100% employee coverage.
• Generous paid time off (PTO) and paid parental leave.
• Professional development budget for certifications, conferences, and continuing education.
• Company‑wide wellness program, including virtual fitness classes and mental‑health resources.
• 401(k) plan with employer match.

Why Join Our Team?

We are a rapidly expanding telehealth leader that has delivered over 2 million virtual visits in the last year alone. Our culture celebrates innovation, collaboration, and patient‑first thinking. As Director of Clinical Services, you will have the autonomy to shape national care standards, influence product roadmaps, and leave a lasting imprint on the future of digital health—all without leaving your home office.

How to Apply

If you are ready to champion clinical excellence at scale and thrive in a remote‑first environment, submit your resume and a concise cover letter outlining your most impactful telehealth leadership achievement. We look forward to exploring how your expertise can drive our mission forward.

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