Part-Time Assistant Manager – Level 1

Job Summary

Join BoxLunch & Hot Topic in Kelowna as a Part‑Time Assistant Manager – Level 1 and help create an unforgettable music and pop‑culture shopping experience. Earn $38,168 – $43,888 per year while working flexible part‑time hours.

Key Responsibilities

• Support the store leadership team in daily operations, including opening/closing procedures and cash handling.
• Deliver exceptional customer service, using your pop‑culture knowledge to guide fans to the right merchandise.
• Assist in training, coaching and onboarding new team members to ensure high performance.
• Maintain visual merchandising standards and ensure the store is tidy, safe and on‑brand.
• Monitor stock levels, conduct inventory counts and help replenish the sales floor.
• Provide feedback on sales trends, customer preferences and promotional effectiveness.
• Participate in regular team meetings and contribute ideas for improving the customer experience.

Required Skills & Experience

• Passion for music, movies, gaming and pop‑culture trends.
• Previous retail or customer‑service experience, preferably in a fast‑paced environment.
• Strong communication and interpersonal skills; ability to motivate a team.
• Basic numeracy for cash handling and inventory tasks.
• Flexibility to work evenings, weekends and holidays as needed.
• Ability to stand for extended periods and lift up to 25 kg.

What We Offer

• Competitive hourly rate with annualised salary range $38,168 – $43,888.
• Employee discount on merchandise.
• Opportunities for career progression within the BoxLunch & Hot Topic family.
• Supportive team environment that celebrates fandom.

Frequently Asked Questions

What hours can I expect in this part‑time role?

Shifts vary but typically include evenings, weekends and occasional holidays to match store traffic patterns.

Do I need previous retail management experience?

While prior retail or customer‑service experience is preferred, a strong passion for pop culture and good people skills are essential.

What training is provided?

You will receive on‑the‑job training covering store operations, visual merchandising, cash handling and team leadership.