MSP Help Desk Specialist/Sys Admin –

Job Description Job Description Job Summary/Objective The Service Desk Specialist (SDS) is responsible for providing technical expertise to the Managed Services Division through the Service Desk Department. The division is comprised of client services, field services, service desk and NOC team members including trusted contractors and vendors. The SDS role will participate as a tier 1 technical team member across the Service Desk Department. With a focus on client satisfaction within the servic…