Remote Maintenance Person – Flexible Hours & Competitive Pay

Work from the comfort of your own home and keep our digital infrastructure humming. We’re looking for a proactive, detail‑oriented Maintenance Person to troubleshoot, maintain, and improve our remote systems. Join a forward‑thinking company that values innovation, flexibility, and continuous improvement.

About the Role

As a Remote Maintenance Person, you’ll be the backbone of our virtual operations. Your day-to-day responsibilities will include:

• Monitoring server performance, network connectivity, and cloud services from a remote workstation.
• Diagnosing and resolving hardware and software issues across our distributed infrastructure.
• Implementing preventive maintenance schedules to minimize downtime.
• Collaborating with cross‑functional teams via video calls, chat, and ticketing systems.
• Documenting troubleshooting steps and updating knowledge bases for future reference.

You’ll work closely with our IT, DevOps, and Security teams, ensuring that every component of our remote environment remains reliable and secure.

Key Responsibilities

• Perform routine system checks and patch updates on virtual machines.
• Respond to incident tickets in a timely manner, following SLA guidelines.
• Coordinate with vendors and external service providers for specialized hardware support.
• Maintain inventory of virtual and physical assets, ensuring accurate records.
• Contribute to process improvements that enhance operational efficiency.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
• Minimum of 3 years of experience in system administration or maintenance roles, preferably with a focus on remote environments.
• Strong knowledge of Windows, Linux, and cloud platforms (AWS, Azure, Google Cloud).
• Proficiency with monitoring tools (e.g., Nagios, Datadog, New Relic) and ticketing systems (ServiceNow, JIRA).
• Excellent problem‑solving skills and a calm, methodical approach to troubleshooting.
• Effective communication abilities for remote collaboration.
• Valid driver’s license is a plus for occasional on‑site visits, if required.

What We Offer

• Salary Range: $55,000 – $75,000 USD per year, commensurate with experience.
• Fully remote work with a flexible schedule—balance your life while staying connected with a global team.
• Comprehensive health, dental, and vision insurance packages.
• 401(k) plan with company match.
• Generous paid time off and holiday schedule.
• Continuous learning stipend and access to industry certifications.
• Modern home office stipend to ensure you have the tools you need.

Benefits Highlights

• Work from anywhere—no commute, no relocation required.
• Collaborative culture that values autonomy and initiative.
• Regular virtual team events and wellness programs.
• Transparent career progression and mentorship opportunities.
• Inclusive environment that celebrates diversity and innovation.

Why Join Us?

Our mission is to deliver seamless digital experiences to clients worldwide, and we know that reliable maintenance is the cornerstone of success. By joining our remote team, you’ll:

• Be part of a forward‑thinking organization that embraces cutting‑edge technology.
• Contribute to projects that have a real impact on users across the globe.
• Grow your expertise in a collaborative, supportive setting.
• Enjoy a healthy work‑life balance with no geographic limitations.

Next Steps

If you’re a dedicated Maintenance Person ready to thrive in a fully remote environment, we want to hear from you. Submit your résumé and a brief cover letter outlining your relevant experience and why you’re excited about this role.

We’re excited to build a future where top talent can work from anywhere while delivering exceptional service. Join us and help keep our virtual world running smoothly.