IT Support Technician I-II | (MS Intune Experience Highly Desired)

Job Summary The IT Support Technician (Tier 1-2) provides frontline and secondary technical support for end users across hardware, software, and network environments. This role is responsible for troubleshooting desktop, laptop, mobile, printer, and connectivity issues; managing user access; and escalating complex problems as needed. The technician ensures high levels of customer service while maintaining compliance with IT standards and security policies. Key Responsibilities End User Support …