Field Operations Associate

Serve Robotics is hiring a Field Operations Associate in Los Angeles, Los Angeles County, US. This hands‑on role supports the deployment and maintenance of autonomous sidewalk delivery robots while earning $54,915.16 annually ($22/hr) plus benefits and equity.

Key Responsibilities

• Install, calibrate, and troubleshoot delivery robots on city sidewalks.
• Perform routine inspections, software updates, and hardware repairs.
• Collect operational data and report performance metrics to engineering teams.
• Coordinate with local authorities and property managers to ensure compliance with regulations.
• Assist with pilot projects, test new features, and provide feedback for product improvements.
• Provide on‑site support during high‑volume periods and handle overtime as needed.

Required Qualifications

• High school diploma or equivalent; technical certifications a plus.
• Strong problem‑solving skills and ability to work independently in outdoor environments.
• Comfortable using handheld devices, basic tools, and reading technical manuals.
• Excellent communication and teamwork abilities.
• Valid driver’s license and ability to lift up to 50 lb.

Preferred Experience

• Previous experience with robotics, IoT, or field service roles.
• Familiarity with Los Angeles city permits and sidewalk regulations.
• Basic knowledge of electrical or mechanical systems.

Benefits & Compensation

• Annual salary: $54,915.16 (equivalent to $22/hr).
• Overtime opportunities.
• Health, dental, and vision insurance.
• Company equity participation.
• Paid time off and employee wellness programs.

Frequently Asked Questions

What does a Field Operations Associate do at Serve Robotics?

You install, maintain, and troubleshoot autonomous delivery robots on city sidewalks, collect performance data, and ensure compliance with local regulations.

What are the salary and benefits for this role?

The position offers an annual salary of $54,915.16 ($22/hr), overtime potential, health benefits, equity, and paid time off.

What qualifications are required?

A high school diploma or equivalent, strong problem‑solving skills, ability to work outdoors, a valid driver’s license, and basic technical aptitude.