Remote Maintenance Person – Work from Home – Keep Your Space Running Smoothly

Join a dynamic team of remote maintenance professionals who ensure top‑tier living and working environments for clients across the nation. Enjoy the flexibility of working from home while delivering hands‑on solutions that keep properties in peak condition. Competitive salary, comprehensive benefits, and a supportive virtual community await.

About the Role

BrightNest Property Management is seeking a Remote Maintenance Person to provide virtual oversight, troubleshooting, and coordination for a portfolio of residential and commercial properties. The ideal candidate will act as the primary point of contact for tenants, vendors, and on‑site staff, leveraging technology to resolve issues swiftly without ever stepping foot on the premises. This position blends technical expertise with excellent communication skills, making it perfect for individuals who thrive in a self‑directed, home‑based environment.

Key Responsibilities

Core Duties

• Monitor work orders submitted through the property management platform and prioritize tasks based on urgency and impact.
• Coordinate with local contractors, service providers, and in‑house maintenance teams to schedule and supervise repairs, inspections, and preventive maintenance.
• Communicate status updates, resolution timelines, and cost estimates to tenants via email, chat, or phone, ensuring transparency and satisfaction.
• Conduct virtual walkthroughs using video conferencing tools to assess property conditions and guide on‑site staff.
• Maintain accurate records of all maintenance activities, inventory usage, and expense reports within the digital system.
• Identify recurring issues and implement long‑term solutions, reducing repeat service calls and operational costs.
• Ensure compliance with safety regulations, building codes, and company policies across all assigned properties.

Requirements

Qualifications

• High school diploma or GED; additional certifications such as HVAC, plumbing, or electrical repair are a strong plus.
• Minimum of 3 years of hands‑on maintenance experience in residential or commercial settings.
• Proficiency with property management software (e.g., AppFolio, Buildium) and remote collaboration tools (Zoom, Slack, Microsoft Teams).
• Excellent problem‑solving abilities, with a calm demeanor under pressure and strong customer service orientation.
• Ability to read blueprints, schematics, and technical manuals remotely.
• Reliable high‑speed internet connection and a dedicated, quiet workspace.
• Strong written and verbal communication skills; fluency in English.

Benefits

What We Offer

• Competitive salary ranging from $45,000 to $65,000 USD per year, commensurate with experience and performance.
• Comprehensive health, dental, and vision insurance with flexible plan options.
• 401(k) plan with employer matching contributions.
• Generous paid time off, holidays, and sick leave to support work‑life balance.
• Professional development stipend for certifications, online courses, and industry conferences.
• Monthly virtual team‑building events and mentorship programs to foster community.
• Discounted rates for home maintenance services and local vendor partnerships.

Salary & Compensation

Expect a base salary of $45,000 – $65,000 USD annually, supplemented by performance bonuses and comprehensive benefits. Overtime is compensated according to company policy, and additional incentives are available for exceptional service metrics.

Why Work With Us?

At BrightNest, we champion a culture of autonomy, innovation, and continuous improvement. Our remote‑first philosophy empowers you to shape your workday while making a tangible impact on the comfort and safety of thousands of residents. Join a forward‑thinking organization that values your expertise, invests in your growth, and rewards results with a competitive package and supportive community.