Medical Secretary

Join Beth Israel Lahey Health as a Medical Secretary in the United States and provide essential administrative support to a busy primary care office. This role ensures smooth patient flow, accurate records, and effective communication between patients and providers.

Key Responsibilities

• Greet patients, manage check‑in/check‑out procedures, and verify insurance information.
• Schedule, reschedule, and confirm appointments using electronic health record (EHR) systems.
• Maintain and update patient charts, ensuring confidentiality and compliance with HIPAA.
• Coordinate referrals, lab orders, and prescription requests with physicians and external facilities.
• Handle incoming calls, respond to inquiries, and route messages to appropriate staff.
• Prepare and distribute correspondence, reports, and billing documents.
• Assist with daily office workflow, including filing, scanning, and data entry.

Required Qualifications

• High school diploma or GED; additional certification as a Medical Secretary or Medical Office Assistant preferred.
• Proficiency with EHR/EMR software and Microsoft Office Suite.
• Strong interpersonal and communication skills.
• Excellent organizational abilities and attention to detail.
• Knowledge of medical terminology, insurance processes, and HIPAA regulations.
• Ability to multitask in a fast‑paced clinical environment.

Compensation & Benefits

Salary range: $41,600 – $55,993 per year, based on experience and qualifications. Benefits include health insurance, retirement plans, paid time off, and professional development opportunities.

Frequently Asked Questions

What does a Medical Secretary do at Beth Israel Lahey Health?

The Medical Secretary manages patient reception, appointment scheduling, records, and communication to keep the primary care office running efficiently.

What qualifications are needed for this role?

A high school diploma or GED is required, with preference for a Medical Secretary or Office Assistant certification, EHR proficiency, and knowledge of medical terminology.

What is the salary range for this position?

The annual salary ranges from $41,600 to $55,993, depending on experience and qualifications.