Senior Manager, Marketing Operations & Analytics

PagerDuty is hiring a Senior Manager, Marketing Operations & Analytics to lead data‑driven marketing initiatives from its Jackson, Hinds County office. This role combines strategic planning, performance measurement, and team leadership to power growth for a global leader in Digital Operations Management.

Key Responsibilities

• Develop and execute the end‑to‑end marketing operations strategy, aligning with corporate revenue goals.
• Own the marketing analytics roadmap: define KPIs, build dashboards, and deliver actionable insights to optimize campaigns.
• Lead a cross‑functional team of analysts, campaign managers, and technology specialists, fostering a culture of continuous improvement.
• Manage marketing technology stack (CRM, Marketing Automation, DMP) and ensure data integrity across platforms.
• Collaborate with product, sales, and customer success teams to translate market trends into targeted demand‑generation programs.
• Oversee budget planning, forecasting, and ROI analysis for all marketing spend.

Required Qualifications

• 10+ years of experience in B2B marketing operations or analytics, with at least 5 years in a managerial role.
• Proven track record of scaling data‑driven marketing programs for enterprise‑level SaaS companies.
• Deep expertise in marketing automation tools (e.g., Marketo, HubSpot), CRM systems (Salesforce), and BI platforms (Tableau, Looker).
• Strong analytical mindset; ability to translate complex data sets into clear business recommendations.
• Excellent communication and stakeholder management skills.
• Bachelor’s degree in Marketing, Business, Data Science or related field; MBA a plus.

What We Offer

• Competitive salary: $148,544.80 annually
• Comprehensive health, dental, and vision benefits
• 401(k) with company match
• Generous paid time off and flexible work arrangements
• Opportunity to shape the future of digital operations for Fortune 100 customers

Frequently Asked Questions

What does a Senior Manager, Marketing Operations & Analytics do at PagerDuty?

You will design and execute the marketing operations strategy, lead analytics and reporting, manage technology tools, and guide a team to drive data‑focused demand generation.

What experience is required for this position?

At least 10 years in B2B marketing operations or analytics, including 5 years in a leadership role, with strong expertise in marketing automation, CRM, and business intelligence tools.

Is relocation assistance offered for candidates moving to Jackson, Hinds County?

PagerDuty provides flexible work options and may consider relocation support for the right senior‑level candidate.