Beauty Counter Manager – La Mer & Giorgio Armani – Twelve Oaks Mall

Nordstrom is hiring a Beauty Counter Manager for the La Mer and Giorgio Armani brands at Twelve Oaks Mall in Novi, Oakland County, US. This role blends sales expertise with customer education to drive brand growth.

Key Responsibilities

• Deliver personalized beauty consultations and product demonstrations for La Mer and Giorgio Armani customers.
• Achieve and exceed sales targets through effective upselling and cross‑selling.
• Train and mentor junior beauty advisors on product knowledge, techniques, and customer service standards.
• Maintain visual merchandising standards and ensure product displays are fully stocked and appealing.
• Handle inventory management, including receiving shipments and conducting regular stock audits.
• Provide exceptional post‑sale support, addressing client inquiries and fostering repeat business.

Requirements

• Proven retail experience in luxury beauty or cosmetics, preferably with La Mer, Giorgio Armani, or comparable high‑end brands.
• Strong sales record in a commission‑driven environment.
• Excellent communication and teaching skills with a passion for beauty trends.
• Ability to lead and develop a small team, delivering coaching and performance feedback.
• Flexibility to work retail hours, including weekends and holidays.
• High school diploma or equivalent; associate or bachelor’s degree in business, fashion, or related field is a plus.

Compensation & Benefits

• Base salary $47,632 – $49,504 annually, plus commission and performance bonuses.
• Employee discount on Nordstrom merchandise and beauty products.
• Comprehensive health, dental and vision plans.
• Paid time off, 401(k) with company match, and employee assistance programs.

Frequently Asked Questions

What brands will I manage as a Beauty Counter Manager?

You will be responsible for the La Mer and Giorgio Armani beauty lines at Twelve Oaks Mall.

What is the salary range for this position?

The role offers a base salary between $47,632 and $49,504, plus commission and bonuses.

Do I need prior luxury beauty experience?

Experience with high‑end beauty brands is preferred, but strong sales and customer service skills are essential.