IT Service Desk – Atlanta, GA

DTS is looking for experienced IT Service Desk for our Direct Client position based in Atlanta, GA Job Description: The IT Service Desk Technician provides first- and second-level technical support to agency employees by diagnosing, troubleshooting, and resolving hardware, software, network, and application issues. This position serves as the primary point of contact for IT support requests, ensuring timely resolution of incidents and service requests while delivering exceptional customer servi…