Self Pay Representative

Join Intermountain Health as a Self Pay Representative in Trenton, Mercer County, US, where you will help patients resolve outstanding balances and update insurance details. This full‑time role offers a salary of $38,737.96 per year.

Key Responsibilities

• Contact patients via outbound calls using an automated dialer following campaign guidelines.
• Explain account balances, discuss payment options, and secure timely payments.
• Update and verify insurance information in the Revenue Service Center system.
• Maintain accurate records of all interactions and transactions.
• Collaborate with billing, finance, and clinical teams to resolve payment issues.

Qualifications & Skills

• High school diploma or equivalent; additional coursework in health administration or finance is a plus.
• Strong verbal communication and customer‑service skills.
• Comfortable using computer systems, automated dialing software, and electronic health records.
• Detail‑oriented with the ability to handle confidential patient information.
• Ability to work in a fast‑paced call‑center environment and meet collection targets.

Compensation & Benefits

Annual salary: $38,737.96. Benefits include health insurance, retirement plans, paid time off, and opportunities for professional development.

Frequently Asked Questions

What does a Self Pay Representative do?

They contact patients to explain outstanding balances, offer payment options, collect payments, and update insurance information.

What are the required qualifications?

A high school diploma or equivalent, strong communication skills, and experience with call‑center software or billing systems.

What is the salary for this position?

The position offers an annual salary of $38,737.96.