Product Service Engineer (W2 Requirement)

Role Overview The Product Service Engineer is a hands‑on technical problem solver. This person investigates and fixes real‑world issues with Caterpillar equipment technology—both remotely and occasionally on customer sites. They work directly with dealers, customers, and internal engineering teams to troubleshoot problems, support new product launches, and make sure issues are permanently resolved, not just patched. Key Responsibilities Troubleshoot and resolve hardware and software issues for …