Remote Veteran Client Support Advisor

Job Summary

AO Globe Life is seeking a Remote Veteran Client Support Advisor to join its team from Oklahoma City, Oklahoma County. This fully remote role offers a fixed annual salary of $84,878.18 and is ideal for veterans, military spouses, and service‑oriented professionals looking to leverage leadership and customer service experience.

Key Responsibilities

• Provide empathetic, knowledgeable support to veterans and their families via phone, email, and chat.
• Answer inquiries about benefits, program eligibility, and application processes.
• Document interactions accurately in the CRM system and follow up on open cases.
• Coordinate with internal departments to resolve complex issues and ensure timely resolutions.
• Identify opportunities to improve service workflows and contribute to continuous‑improvement initiatives.
• Maintain compliance with privacy regulations and company policies.

Qualifications & Requirements

• U.S. veteran, military spouse, or individual with a strong service‑oriented background.
• Excellent verbal and written communication skills.
• Proven experience in leadership, operations, or customer‑service roles.
• Ability to work independently in a remote environment with reliable high‑speed internet.
• Strong problem‑solving abilities and attention to detail.
• High school diploma or GED required; associate’s or bachelor’s degree preferred.

What We Offer

• Competitive salary of $84,878.18 per year.
• Fully remote work with flexible scheduling.
• Comprehensive benefits package, including health, dental, vision, and 401(k) matching.
• Career development and growth opportunities within a mission‑driven organization.

How to Apply

Submit your resume and a brief cover letter highlighting your veteran experience and customer‑service expertise through our online portal.

Frequently Asked Questions

Is this position fully remote?

Yes, the role is 100% remote, allowing you to work from anywhere in the United States.

What is the salary for this job?

The position offers a fixed annual salary of $84,878.18.

Who is eligible to apply?

Veterans, military spouses, and individuals with strong service‑oriented backgrounds are encouraged to apply.