Remote Client Engagement Specialist

AO Globe Life is seeking a Remote Client Engagement Specialist to support families and individuals across the United States through virtual benefit consultations. This fully remote position is based in Oklahoma City, Oklahoma County and offers a competitive annual salary of $98,040.83.

Key Responsibilities

• Conduct scheduled virtual consultations to guide clients through enrollment and access to essential benefit programs.
• Provide clear, empathetic explanations of program eligibility, application steps, and required documentation.
• Maintain accurate client records in the company’s CRM system, ensuring compliance with privacy regulations.
• Identify opportunities to upsell or refer additional services that align with client needs.
• Collaborate with internal teams to resolve client issues and improve the overall service experience.

Qualifications & Requirements

• High school diploma or equivalent; associate or bachelor’s degree preferred.
• Excellent verbal and written communication skills; ability to explain complex information simply.
• Strong computer proficiency, including video‑conferencing platforms, Microsoft Office, and CRM software.
• Self‑motivated, detail‑oriented, and comfortable working independently in a remote environment.
• Prior experience in customer service, client support, or benefit program navigation is a plus.

What We Offer

• Fully remote work with flexible scheduling.
• Annual salary of $98,040.83.
• Comprehensive training, mentorship, and ongoing professional development.
• Mission‑driven culture focused on making a positive impact on families nationwide.
• Opportunities for career growth within a rapidly expanding organization.

Frequently Asked Questions

Is this position fully remote?

Yes, the Remote Client Engagement Specialist role allows you to work from anywhere in the United States, with no on‑site requirement.

What is the salary for this job?

The position offers a fixed annual salary of $98,040.83.

What kind of training is provided?

AO Globe Life provides comprehensive onboarding, ongoing mentorship, and professional development resources to ensure your success.