Remote Medical and Health Services Manager – Join a Leading Telehealth Team

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Elevate patient care from the comfort of your home by steering a dynamic telehealth organization. As our new Medical and Health Services Manager, you’ll blend clinical insight with strategic leadership to drive quality, compliance, and innovation across a nationwide network of virtual care providers.

About the Role

In this fully remote position, you will oversee the day‑to‑day operations of our virtual health services, ensuring that every patient interaction meets the highest standards of safety, efficacy, and satisfaction. Your responsibilities will span clinical governance, regulatory compliance, workforce management, and continuous improvement initiatives—all while collaborating with a cross‑functional team of clinicians, data analysts, and technology specialists.

Key Responsibilities

• Lead the development and execution of clinical protocols that align with state and federal regulations, including HIPAA, CMS, and local licensure requirements.
• Manage a geographically dispersed team of physicians, nurse practitioners, and allied health professionals, providing mentorship, performance reviews, and professional development plans.
• Analyze quality metrics, patient outcomes, and operational data to identify trends, gaps, and opportunities for improvement.
• Partner with IT and product teams to refine telehealth platforms, ensuring seamless user experiences for both providers and patients.
• Coordinate with billing and finance departments to optimize reimbursement strategies and cost‑effectiveness.
• Serve as the primary liaison with external accrediting bodies, ensuring timely audits and successful certifications.
• Champion a culture of safety, equity, and patient‑centered care across all virtual touchpoints.

Requirements

We’re looking for a seasoned health services professional who brings both clinical credibility and operational acumen to the table.

• Bachelor’s degree in Nursing, Health Administration, or a related field (Master’s preferred).
• Minimum of 5 years of progressive leadership experience in a clinical or health services environment, preferably within telehealth or outpatient settings.
• Strong knowledge of healthcare regulations, quality improvement methodologies (e.g., Six Sigma, Lean), and data analytics tools.
• Excellent communication skills, with the ability to influence stakeholders across all levels.
• Proficiency in remote collaboration tools (Zoom, Teams, Slack) and electronic health record (EHR) systems.
• Demonstrated commitment to diversity, equity, and inclusion in patient care and workforce management.

Benefits

We believe in rewarding excellence and fostering a supportive work environment—no matter where you are located.

• Competitive salary range: $75,000 – $95,000 USD per year, commensurate with experience.
• Fully remote work model with flexible scheduling to accommodate diverse time zones.
• Comprehensive health, dental, and vision insurance plans, including telehealth coverage.
• Generous paid time off (PTO) and a 401(k) plan with company match.
• Continuous learning stipend for professional development, certifications, and conferences.
• Access to cutting‑edge telehealth technology and a collaborative, mission‑driven culture.

Why Join Us?

Our organization is at the forefront of redefining how patients access high‑quality care. By joining our team, you’ll play a pivotal role in shaping the future of healthcare delivery, all while enjoying the flexibility and autonomy that come with a 100% remote position. If you’re passionate about improving patient outcomes, driving operational excellence, and leading a diverse, virtual workforce, we want to hear from you.

Next Steps

Ready to make a difference from anywhere? Submit your resume and a brief cover letter outlining your experience in telehealth leadership and your vision for advancing virtual care. We’ll review your application promptly and schedule a virtual interview at your convenience.

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