Remote Health IT Specialist – Nationwide – Shape the Future of Digital Healthcare from Home

Are you a tech professional with a passion for patient care? We’re seeking a skilled Health IT Specialist to remotely manage, optimize, and secure the critical technology that powers modern medicine. This is your chance to apply your IT expertise to directly improve health outcomes and operational efficiency for a growing network of healthcare providers, all from the comfort of your home office.

About the Role

In this fully remote position, you will serve as a key technical liaison between our healthcare partners and our technology suite. You will be responsible for the implementation, troubleshooting, and ongoing support of Electronic Health Record (EHR) systems, health information exchanges, and other clinical applications. Your work ensures that clinicians have reliable, secure access to patient data, directly impacting the quality and speed of care. You’ll collaborate with a distributed team of IT professionals and clinical staff, solving complex problems and driving system improvements that make a real-world difference.

Key Responsibilities

• Provide Tier 2/3 technical support for EHR and other healthcare-specific software applications.
• Configure, test, and deploy software updates and new modules in clinical environments.
• Diagnose and resolve integration issues between EHRs, laboratory systems, pharmacies, and other HIEs.
• Develop and deliver end-user training materials and sessions for clinical and administrative staff.
• Assist with data migration, validation, and reporting for system implementations.
• Ensure all system configurations comply with healthcare regulations like HIPAA and MACRA.
• Participate in on-call rotations for critical system outages, with remote resolution capabilities.

Requirements & Qualifications

We need a proactive problem-solver with a strong foundation in both IT infrastructure and healthcare workflows.

Required Experience & Skills

• 3+ years of hands-on experience in a Health IT, EHR support, or healthcare systems administration role.
• Proven experience with at least one major EHR platform (e.g., Epic, Cerner, Allscripts, eClinicalWorks, Athenahealth).
• Strong understanding of healthcare data standards (HL7, FHIR), ICD-10, and CPT coding.
• Familiarity with healthcare compliance regulations, particularly HIPAA Security Rule.
• Excellent analytical and troubleshooting skills for software, database, and network-related issues.
• Superb communication skills—ability to explain technical concepts to non-technical clinical users.
• Bachelor’s degree in Health Informatics, Computer Science, Information Systems, or a related field, or equivalent professional experience.

Preferred Attributes

• Certifications such as Certified Professional in Healthcare Information and Management Systems (CPHIMS) or Epic/Cerner certification.
• Experience in a remote support or telehealth technology environment.
• Project management experience, particularly with software implementation lifecycle phases.
• Basic SQL query writing skills for data extraction and validation.

Compensation & Benefits

This is a full-time, exempt role with a competitive compensation package.

Salary Range

$65,000 – $90,000 USD per year, commensurate with experience, certifications, and proven expertise with specific EHR platforms. Final offer will be determined based on your skill set and our internal equity guidelines.

Comprehensive Remote Benefits Package

• 100% Remote Work: Permanent work-from-home with flexible scheduling within core business hours.
• Health & Wellness: Premium medical, dental, and vision insurance plans (90% employer-paid for employee coverage).
• Financial Security: 401(k) plan with company match, life insurance, and short/long-term disability.
• Time Off: Generous PTO accrual, 10+ paid holidays, and sick leave.
• Professional Growth: Annual stipend for certifications, conferences, and continuing education.
• Home Office: One-time stipend to set up your ergonomic home workspace.
• Technology: Company-provided laptop and necessary hardware, with a monthly stipend for high-speed internet.

Our Commitment to an Inclusive Workplace

We believe that diverse perspectives drive innovation in healthcare technology. We are an equal opportunity employer committed to building a team that reflects the diversity of the communities we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We actively encourage applications from individuals with lived experience in healthcare, whether as a patient, caregiver, or clinical professional.

Ready to Transform Healthcare Technology?

If you are a detail-oriented Health IT Specialist who thrives in a remote setting and wants to ensure technology serves the ultimate goal of better patient care, we want to hear from you. This role offers the stability of an established health tech partner with the dynamism of a mission-driven team. Join us to build the digital infrastructure that healthcare deserves.