Medical and Health Services Manager in Chicago | Drive Healthcare Excellence in a Premier Medical Network

Steer the operational and clinical strategy for a top-tier healthcare provider in the vibrant Chicago market. This pivotal role is for a strategic leader who can harmonize administrative efficiency with exceptional patient outcomes, ensuring our facilities deliver cutting-edge, compassionate care while maintaining fiscal responsibility and regulatory compliance.

About the Role: The Architect of Operational & Clinical Excellence

As the Medical and Health Services Manager, you will be the cornerstone of our hospital’s daily success and long-term vision. You will translate high-level organizational goals into actionable plans for nursing units, outpatient clinics, and support services. Your leadership directly influences patient satisfaction scores, staff retention, and the financial health of our departments.

Key Responsibilities:

• Operational Oversight: Directly manage the day-to-day operations of multiple clinical departments, including staffing, scheduling, supply chain logistics, and budget management for a $5M+ operational portfolio.
• Quality & Compliance Leadership: Champion continuous quality improvement (CQI) initiatives, ensure strict adherence to Joint Commission standards, CMS regulations, and HIPAA protocols. Lead preparation for all major surveys and audits.
• Clinical Program Development: Partner with physicians and nursing leadership to design, implement, and evaluate new service lines and clinical programs that meet community health needs and organizational growth targets.
• Team Development & Culture: Recruit, mentor, and evaluate a diverse team of clinical and administrative staff. Foster a culture of safety, collaboration, and professional growth, directly impacting employee engagement scores.
• Financial Acumen: Develop and monitor departmental budgets, analyze variance reports, and implement cost-saving measures without compromising care quality. Drive revenue cycle optimization within your units.
• Stakeholder Communication: Serve as the key liaison between clinical staff, senior administration, physicians, and external partners. Prepare and present detailed operational and financial reports to executive leadership.

What We’re Looking For: The Ideal Candidate Profile

We need a proven leader with a unique blend of clinical understanding and sharp business acumen. The successful candidate will be a decisive problem-solver with an unwavering commitment to patient-centered care.

Required Qualifications & Experience:

• Education: Master’s degree in Healthcare Administration (MHA), Business Administration (MBA), Public Health (MPH), or a related field is required.
• Experience: A minimum of 5 years of progressive healthcare management experience, with at least 2 years in a managerial or supervisory role within a hospital, large clinic, or integrated health system.
• Knowledge: Expert-level knowledge of healthcare regulations (Joint Commission, CMS, state licensing), healthcare finance, budgeting, and performance improvement methodologies (e.g., Lean, Six Sigma).
• Skills: Exceptional interpersonal and communication skills, strategic planning ability, data analysis proficiency (experience with Epic, Cerner, or similar EHR reporting modules is a plus), and a track record of leading successful cross-functional teams.

Highly Preferred:

• Current license as a Registered Nurse (RN) or prior clinical experience (e.g., physician, therapist).
• Fellowship or certification such as FACHE (Fellow of the American College of Healthcare Executives) or CPHQ (Certified Professional in Healthcare Quality).
• Direct experience in the Chicago healthcare market and established relationships with local provider networks.

Compensation & Benefits: Investing in Your Success

We offer a comprehensive compensation package that recognizes your expertise and contribution to our mission. This is a full-time, exempt position with a competitive salary and robust benefits.

Salary Range:

$95,000 – $125,000 USD/year

The final offer will be determined based on your proven experience, educational background, and the unique value you bring. A comprehensive performance-based annual bonus opportunity is also available, tied to departmental and organizational financial and quality metrics.

Our Benefits Include:

• Health & Wellness: Comprehensive medical, dental, and vision insurance for you and your dependents, with affordable employee premiums. Access to on-site wellness programs and our own clinical facilities.
• Financial Security: 401(k) plan with a generous company match, life and disability insurance, and a health savings account (HSA) with employer contributions.
• Time Off: Generous Paid Time Off (PTO) accrual starting at 20 days, plus 7 paid holidays and additional time for professional development.
• Professional Growth: Annual stipend for continuing education, conferences, and certifications. Clear pathways for advancement within our large health system.
• Other Perks: Tuition reimbursement programs, employee assistance program (EAP), commuter benefits, and access to employee-only fitness centers.

Our Culture & Mission

You will join an organization deeply committed to advancing health equity and providing outstanding, compassionate care to the diverse communities of Chicago. We value integrity, innovation, and collaboration. Here, your leadership will directly translate into healthier patients, stronger teams, and a more resilient healthcare system. This is more than a job; it’s a vocation where your management skills will save lives and improve health outcomes every single day.

To Thrive in This Role, You Should Be: A strategic thinker who thrives in fast-paced environments, a decisive leader who empowers teams, and a passionate advocate for both patients and staff. If you are ready to take on one of the most challenging and rewarding management roles in Chicago’s healthcare sector, we want to hear from you.