Wildfire Community and Customer Engagement Specialist

Job Summary

Idaho Power Company is seeking a Wildfire Community and Customer Engagement Specialist in Boise, Ada County, US. This exempt, regular position focuses on building strong relationships with communities and customers affected by wildfire risks.

Key Responsibilities

• Develop and implement outreach programs to educate customers about wildfire prevention and safety.
• Serve as the primary point of contact for community stakeholders during wildfire events.
• Coordinate with internal teams, local fire agencies, and emergency management officials.
• Create and deliver clear communication materials, including newsletters, webinars, and social media content.
• Monitor and analyze community feedback to improve engagement strategies.
• Maintain accurate records of outreach activities and report on program effectiveness.

Qualifications

• Bachelor’s degree in Communications, Public Relations, Environmental Science, or related field.
• 2+ years of experience in community engagement, customer relations, or emergency communications.
• Strong knowledge of wildfire management practices and local regulations.
• Excellent written and verbal communication skills.
• Ability to work independently and collaborate across multiple departments.
• Proficiency with digital communication tools and CRM systems.

Compensation & Benefits

Annual salary: $57,826.50. This exempt role includes a comprehensive benefits package.

Application Details

Current Idaho Power employees should apply through the Employee Portal. Application deadline: 05/04/2026 at 11:59 pm Mountain Time.

Frequently Asked Questions

What are the main duties of the Wildfire Community and Customer Engagement Specialist?

The role involves developing outreach programs, coordinating with fire agencies, communicating safety information, and monitoring community feedback.

Who can apply for this position?

All qualified candidates can apply, but current Idaho Power employees must submit their application through the Employee Portal.

What is the salary for this role?

The position offers an annual salary of $57,826.50.