Datacenter Technician in New Hampshire (Hands-On Tech Role with Growth Potential)

Tired of endless screen time? Step into the physical heart of modern technology as a Datacenter Technician in New Hampshire. This is a critical, hands-on role where you’ll directly ensure the uptime of complex IT infrastructure, offering a clear path from technician to engineer in a supportive, non-call-center environment.

About the Role: Be the Backbone of Our Digital Operations

You won't just be monitoring screens; you'll be in the raised floor, managing the racks. As a Datacenter Technician, you are the frontline expert responsible for the installation, maintenance, and troubleshooting of our core server, storage, and network hardware. Working in a state-of-the-art, 24/7 facility in New Hampshire, you'll ensure optimal performance and environmental conditions for systems that power our business and our clients. This role is perfect for a problem-solver who thrives in a dynamic, physical tech environment and wants to build a serious career in infrastructure.

Your Core Responsibilities Will Include:

• Hardware Deployment & Maintenance: Racking, stacking, cabling, and replacing servers, switches, storage arrays, and PDUs.
• Proactive Monitoring & Troubleshooting: Responding to hardware alerts, diagnosing failures, and performing root cause analysis on-site.
• Infrastructure Support: Managing power distribution, cooling systems, and environmental monitoring to maintain SLA compliance.
• Documentation & Procedures: Maintaining accurate asset inventories, cabling diagrams, and update runbooks for seamless shift handoffs.
• Security & Access Control: Adhering to strict physical security protocols and managing visitor/contractor access within the datacenter.

What We're Looking For: The Ideal Candidate

We need a meticulous, safety-conscious technician with a passion for how things work. You must be comfortable with physical labor, think logically under pressure, and communicate clearly.

Required Qualifications & Experience:

• 2+ years of hands-on experience in a datacenter, server room, or critical facilities environment.
• Proven ability to rack and cable standard 19″ equipment and interpret technical documentation (network diagrams, BOMs).
• Solid understanding of server hardware (Dell, HPE, Cisco UCS) and basic networking concepts (IP addressing, VLANs, fiber/copper cabling).
• Familiarity with power infrastructure (PDUs, UPS) and cooling (CRAC/CRAH units) is a major plus.
• Must hold or be willing to obtain a CompTIA A+ certification within 6 months of hire.
• Ability to lift 50+ lbs regularly and work in varying temperatures (cold aisles, warm aisles).
• Eligibility to obtain a US government security clearance may be required for certain projects.

Highly Desired Attributes:

• Experience with DCIM tools (e.g., Nlyte, Sunbird DCIM).
• Basic scripting knowledge (PowerShell, Bash) for automation tasks.
• CompTIA Network+ or Server+ certifications.
• Previous work in a 24/7 NOC or shift-based support environment.

Why This Role in New Hampshire Is Different: Our Commitment to You

We invest in our technicians because you are the guardians of our uptime. This isn't a dead-end job; it's a career launchpad with tangible benefits and a culture that respects work-life balance.

Comprehensive Benefits Package:

• Competitive Salary: $58,000 – $72,000 annually, based on experience and certifications.
• Shift Differential: Premium pay for night and weekend shifts.
• Full Health Benefits: Medical, dental, and vision insurance from day one, with 90% employer-paid premiums.
• Retirement Security: 401(k) with a 4% company match and immediate vesting.
• Generous PTO: 15 days vacation + 10 paid holidays to start, increasing with tenure.
• Continued Education: Annual $3,000 tuition reimbursement for relevant courses and certifications.
• Career Path: Defined progression to Senior Technician, Datacenter Engineer, or Infrastructure Specialist roles.
• No On-Call Rotation: We maintain a dedicated, scheduled shift model. Your time off is truly yours.
• Tool Allowance: Annual stipend for professional tools and gear.

The Environment: Professional, Safe, and Collaborative

Our New Hampshire datacenter is a modern, well-lit facility that prioritizes safety and teamwork. You'll join a tight-knit crew of 15 technicians who support each other. We foster a blameless culture focused on continuous improvement. Management is technically savvy and accessible, ensuring your voice is heard in process and capacity planning discussions. This is a company that values precision, proactive communication, and the pride that comes from a perfectly executed hardware deployment.

Ready to Power Up Your Career?

If you are a hands-on, detail-oriented technician who wants to move beyond break/fix and into strategic infrastructure, this is your opportunity. You will master the physical layer of IT, gain exposure to enterprise-scale systems, and build a resume that opens doors for years to come. Take the next step in a role where your work has immediate, visible impact.