Remote General and Operations Manager – Scale a Thriving E-Commerce Empire From Anywhere

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Are you a strategic leader with a passion for optimizing complex systems? We’re seeking a dynamic General and Operations Manager to spearhead the growth of our fast-expanding online marketplace. This is your chance to lead cross-functional teams, streamline logistics, and drive profitability—all from the comfort of your home office. If you thrive in fast-paced environments and love solving intricate operational puzzles, this role is your gateway to a six-figure career without commuting.

About the Role

The General and Operations Manager will oversee end-to-end operations for a cutting-edge e-commerce platform serving 500K+ monthly customers. You’ll manage supply chain logistics, inventory systems, customer service workflows, and vendor partnerships while collaborating with C-suite executives to align operational strategies with business goals. This isn’t just about maintaining systems—it’s about revolutionizing them to support rapid scaling.

Key Responsibilities

• Design and implement operational frameworks to reduce order fulfillment times by 30%
• Lead a 15-person remote team handling warehouse management, returns processing, and vendor negotiations
• Develop KPI dashboards tracking inventory turnover, shipping costs, and supplier performance
• Negotiate contracts with 3rd-party logistics providers to secure 15% cost savings annually
• Build compliance protocols for GDPR, CCPA, and international trade regulations

Requirements

We’re looking for a proven leader with:

• 5+ years managing operations in e-commerce or SaaS environments
• Expertise in ERP systems (SAP, Oracle) and logistics software (ShipStation, LogiNext)
• Experience scaling teams across 3+ time zones with asynchronous communication tools
• Track record of reducing operational costs by 20%+ through process automation
• Fluency in English; proficiency in Spanish or Mandarin is a plus

Why Join Us?

This isn’t just another remote job—it’s a leadership opportunity in a venture-backed startup backed by $12M in Series B funding. We offer:

• Annual profit-sharing bonuses tied to operational efficiency metrics
• Fully expensed home office equipment and internet stipend
• Unlimited PTO with mandatory 3-week annual disconnect
• Healthcare plans starting at $0 premium for employees
• Professional development stipend ($3K/year) for certifications like Six Sigma

Compensation

Competitive base salary of $45,000 – $65,000 USD/year + performance bonuses + equity options. Final offer will reflect your experience in scaling operations teams and optimizing supply chain ROI.

How to Apply

Send your resume and a 1-page operational strategy proposal for our current fulfillment network to careers@.com with the subject line “OPS LEADER 2024”. Include 2 professional references who can speak to your team management and cost-reduction achievements.

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