IT Support Engineer I

Amazon is seeking an IT Support Engineer I to join our Information Technology & Technical Support team. In this customer-obsessed, fast-moving environment, you will provide front-line support for Amazon employees, troubleshooting hardware, software, and network issues across Windows, macOS, and mobile platforms. You’ll manage tickets, resolve incidents, configure devices, and maintain user access while documenting solutions and contributing to process improvements. This role offers rapid learni…