IT Support Associate II

Amazon is seeking an IT Support Associate II to provide advanced technical support for employees in a fast-paced, customer-obsessed environment. In this role, you will own incident resolution, troubleshoot hardware, OS, and network issues, and manage device imaging, deployment, and lifecycle. You will administer user accounts, support collaboration tools, and partner with global IT teams to improve reliability and efficiency. You’ll document solutions, refine processes, and contribute to automa…