IT Support Engineer I

Amazon is seeking an IT Support Engineer I to deliver customer-obsessed technical support for internal teams. In this role, you will troubleshoot hardware, software, and network issues, manage user accounts, and ensure reliable, secure access to tools that power Amazon’s global operations. You’ll work in a fast-moving, data-driven environment, using ticketing systems and remote tools to resolve incidents, document solutions, and identify improvement opportunities. This role offers hands-on expe…