Customer Support Specialist

Description Reports To : Information Technology Manager Employee Type : EXEMPT X NON-EXEMPT POSITION SUMMARY: Under the direction of the Information Technology Manager, the Customer Support Specialist is the initial point of contact for issues reported to the IT Department. This is an entry-level position that requires no previous IT experience or knowledge with high potential of position growth . This Level 1 role is responsible for fielding, escalating, and resolving Tier 1 IT support needs a…