Casualty Unit Manager

General Summary The Casualty Unit Manager leads and manages a team of inside and/or remote Casualty Claim Representatives responsible for the timely, fair, and accurate investigation, evaluation, and resolution of liability and medical payment claims across personal and commercial lines. Ensures adherence to regulatory requirements, company standards, and service expectations while fostering a high-performing, customer-focused team. Essential Functions Assesses volume and nature of claims to be…